Reception Desk Officer

Algemene omschrijving

Job position
The Reception Desk Officer reports to the Manager Reception Desk. The Reception Desk Officer interacts at the Reception Desk and over the telephone with students, visitors, RSM staff, Erasmus University Employees, representatives of suppliers and mail companies. The Reception Desk Officer works closely with the facilities department and office managers.

Aim of the job
The aim of job is to welcome callers and visitors in a polite, friendly and professional way and direct them to the right person within and outside the RSM in such a manner that it is in line with RSM’ image and branding. In addition the Reception Desk Officer aims at handling basic enquiries regarding the RSM and RSM programs.
The Reception Desk Officer should be willing to work flexible hours i.e. till 19.00 and occasionally on Saturdays.

Gestelde eisen

Experience
• At least three year of experience in a similar position, preferably in an international educational environment
• Experience with MS Office
• Experience in the hospitality industry is a plus

Skills
• Ability to communicate effectively and customer friendly in English and Dutch with all stakeholders in person and over the telephone
• Professional appearance and representation
• Customer service-oriented
• Ability to keep up-to-date about basic program information and the RSM and to redirect inquiries to the appropriate contact person or resource
• Ability to work accurately

Uren

24

Salaris

The salary range for this specific position is € 2.000 and € 2.300 (scale 1) this is based on a fulltime employment.

Meer informatie

If you see yourself as the person who thrives to work in a innovating, stimulating and growing environment, please send a CV and a covering letter in English (applications in Dutch will not be processed) to Mrs. Leonie Teunissen, Human Resources Manager, Rotterdam School of Management BV, Erasmus University, HR@rsm.nl. Closing date August 27, 2011.