Customer representative Frans

Algemene omschrijving

The Customer Service Representative is responsible for coordinating purchase orders with transactional stakeholders: suppliers, vendors, customs agents/officers, and internal departments. The Customer Service Representative is the nexus of communication and documentary flow for each transaction, keeping regular contact by phone, fax, and e-mail. Key emphasis is placed on good communication and strong organizational skills. A basic understanding of commercial and logistical concepts is a plus.

KEY RESPONSIBILITIES
• Creating and updating order files, issuing timely and accurate order documentation
• Data entry and maintenance of the database for order tracking purposes
• Resolving service problems with suppliers and vendors during order fulfillment
• Resolving discrepancies when necessary
• Tracking order completion and coordinating internally with Marketing and Logistics teams

Gestelde eisen

TYPICAL PROFILE / QUALIFICATIONS / ESSENTIAL AREAS OF COMPETENCE
• Middle Vocational Education (MBO)
• Approx. 0-2 years of relevant work experience (preferably in Order Management or Customer Services)
• Good computer skills (Word, Excel, Outlook)
• Fluency in English and French
• Reliable
• High service level
• Good communication skills
• Strong organizational skills
• Motivated
• Quick thinker
• Affinity with working in an international environment

TYPICAL PROFILE / QUALIFICATIONS / ESSENTIAL AREAS OF COMPETENCE
• Middle Vocational Education (MBO)
• Approx. 0-2 years of relevant work experience (preferably in Order Management or Customer Services)
• Good computer skills (Word, Excel, Outlook)
• Fluency in English and Italian with a strong preference for French as an extra language
• Reliable
• High service level
• Good communication skills
• Strong organizational skills
• Motivated
• Quick thinker
• Affinity with working in an international environment

Uren

40

Salaris

2100