Customer Service Representative French (39h)

Algemene omschrijving

As CSR you are the key player between the customer and the company (sales and production). You are in close contact with various customers with regard to orders, forecast, new products and other requests. You are, with your co-workers, responsible for the order-to-cash flow for a specific region or group of clients and report to the Team Manager SC. An appreciation for and acceptance of an environment with diverse nationalities is required.

Duties & Responsibilities:

• Customer sales inquiries
• Pricing processes
• Sales support
• Order and invoice handling, including adjustments to customers accounts
• Complaint handling, for service complaints
• Information provider and/or recipient
• Relief function for other CSR
• Filing

Gestelde eisen

• Commercial school education ideally to MEAO / HBO standards
• Experience in the field of import/export, international trade and/or distribution/forwarding is required
• The CSR must be a good communicator in English and French, both orally and in writing
• The CSR must also have a solid understanding of international business processes
• User knowledge of PC based programs and mainframe computer systems
• Knowledge of SAP R/3 is an advantage

Aanbod

Salarisindicatie: tussen de € 2400,- en € 2900,- o.b.v. 39 uur per week.

Uren

39uur

Salaris

2400 - 2900